At Bigcybertech Expert Pvt Ltd, we value transparency and customer trust. We understand that situations may arise where a service request or order needs to be canceled. Our cancellation policy is designed to ensure clarity and fairness for all parties.
Cancellation Timeline
- Cancellation requests must be submitted within 24 hours of placing the order or before the service/work has been initiated, whichever occurs earlier.
- Once a service has been started or resources have been allocated, cancellation may not be permitted.
- In such cases, you may refer to our Refund & Cancellation Policy for applicable options.
How to Request a Cancellation
Email Request
Send your cancellation request along with relevant order or service details to:
📧 bigcybertechexpert@gmail.com
Review & Confirmation
Our support team will review your request and confirm whether the cancellation is eligible.
Refund Processing
If payment has already been made and the cancellation is approved, the refund (if applicable) will be processed to the original payment method within 5–7 business days.
Non-Cancellable Services
- Customized, tailor-made, or project-specific services
- Services where work has already commenced
- Services purchased under promotional, discounted, or special offers
- Third-party services such as domain registration, hosting, licenses, or subscriptions
Important Notes
- Partial cancellations may be allowed only if the remaining services have not been initiated.
- If an order or service is canceled by Bigcybertech Expert Pvt Ltd due to technical issues, payment failure, or service unavailability, a full refund will be issued.
Business Information
Company Name: Bigcybertech Expert Pvt Ltd
📍 Address:
Unit No. 340, Vardhman Premium Mall, Ring Road,
Pitampura, New Delhi – 110034
📧 Email: bigcybertechexpert@gmail.com
📞 Phone: 8588934622